Student Trainee (EEO Assistant) at Washington

JOB SUMMARY:

OUR MISSION: To fulfill President Lincolns promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are Americas Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

 

MERIT PROMOTION ANNOUNCEMENT

Tour of Duty: 8:00 a.m. - 4:30 p.m.

Compressed/Flexible Schedules: Available

Flexiplace: Not Available

Occasional Travel: Not at all

Relocation Expenses: are not authorized for this position. 

This recruitment is for one position with the Office of Resolution Management in Washington DC.

Promotion potential:  The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met.  Selection at a lower grade level does not guarantee promotion to the full performance level.

VA professionals feel good about their careers and their ability to balance work and home life.  VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities.  For more information on the Department of Veterans Affairs, go to http://www.vacareers.va.gov/ .

 

VA encourages persons with disabilities to apply.

KEY REQUIREMENTS

• You must be a US citizen to apply for this job.
• Subject to a background/suitability investigation.
• Designated and/or random drug testing may be required.

DUTIES:Back to top

The Student Trainee (EEO Assistant) serves has full responsibility for tracking and administrative control for incoming and outgoing communications for the Office of Resolution Management (ORM). This is accomplished by maintaining correspondence control, tracking records, and suspense files on electronic and hard copy file storage to ensure timely reply and action. This includes processing mail, fax, electronic records and case file management in accordance with internal policy and regulatory guidelines. The program assistant is responsible for identifying and distributing controlled correspondence to the field/program manager, administrative officer or technical staff for action in a timely and efficient manner to prevent any negative impact on process and/or response time. Reviews and prepares correspondence. Maintains data in CATS and other systems by ensuring appropriate correspondence is scanned into correct tabs and data entry fields are complete and accurate as stated in documents prepared for release.  Identifies incoming EEO complaint documentation and reviews electronic case file (CATS) to ensure documents correspond to previous data and are assigned to the appropriate technical specialist for processing. Prior to electronic transmission or mailing of all correspondence, the program assistant verifies the recipients address is correct and matches Equal Employment Opportunity Commission (EEOC) and regional counsel locations (when required); and properly updates data and scans a copy of documents to CATS. In the absence of the team leader, the assistant prepares, compiles, and reviews recurring reports. The program assistant reviews outgoing correspondence for appropriate conformance with VA regulations, grammar, format, and general policies of ORM. Advises the administrative officer and/or field manager of any problems encountered in the review. As appropriate, performs a varied and full range of procedural, office management, time keeping and administrative support in support of the Office of Resolution Management.

QUALIFICATIONS REQUIRED:Back to top

GS-7:  Must have one yearof specialized experience equivalent to at least the GS-6 Federal servicelevel. Specialized experience includes experience that has equipped theapplicant with the particular knowledge, skills, and abilities to performsuccessfully the duties of the position, and that is typically in or related tothe work of the position to be filled. Examples of specialized experience include: Knowledge ofregulations and guidelines governing the processing of discrimination complaintsand the duties, priorities and commitments, policies and program goals.Knowledge of multimedia personal computers, video and audio teleconferencingand their use including hardware, operating systems and software applicationpackages such as word processing, spreadsheets, graphics, desktop publishing,slide presentations, and project management. Skill in written and oralcommunication to write letters, memoranda, reports and to clearly explaincomplicated regulations, procedures and concepts to persons inside or outsideof the agency.

GS-6:  Must have one yearof specialized experience equivalent to at least the GS-5 Federal servicelevel. Specialized experience includes experience that has equipped theapplicant with the particular knowledge, skills, and abilities to performsuccessfully the duties of the position, and that is typically in or related tothe work of the position to be filled. Examples of specialized experience include: Knowledge, skills andabilities as would be expected at the GS-7 level but will work under closesupervision with detailed instructions from the supervisor.

You may be rated on the following Knowledge, Skills, Abilities andOther characteristics (KSAOs) during the application process:

1. Ability to communicate orally in performing clerical and technical work.

2. Ability to follow routine administrative procedures.

3. Knowledge of clerical practices and office routines.

4. Ability to compose non-technical correspondence.

Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPMs website at http://www.opm.gov/qualifications.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT  MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.  If your resume/application does not support your questionnaire answers, we will not allow credit for your response(s). 

Time-in-grade restrictions: In addition to meeting qualification requirements, applicants must meet time-in-grade restrictions within 30 days of the closing date of the announcement. 

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APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement). Therefore, applicants must report attendance and/or degrees from only these schools. Applicants can verify accreditation at the following website: www.ed.gov/admins/finaid/accred/index.html. All education claimed by applicants will be verified by the appointing agency accordingly.

 

Foreign Education:  To receive credit for education completed outside the United States, you must show proof that the education has been submitted to a private organization that specializes in the interpretation of foreign educational credentials and such education has been deemed at least equivalent to that gained in conventional U.S. education programs.

PHYSICAL REQUIREMENTS: The position is primarily sedentary in nature. Work is performed in an office setting, there may be some bending, light lifting, standing and sitting for long periods of time.

Veterans Preference: When applying for Federal Jobs, eligible Veterans should claim preference on their application or résumé. Applicants claiming 10-point preference must complete an SF 15, Application for 10-Point Veteran Preference. Veterans who are still in the service may be granted 5 points tentative preference on the basis of information contained in their applications, but they must produce a DD-214 or proof of service letter to document entitlement to preference or eligibility to apply. To receive consideration as a veteran you must provide legible copies of your DD-214, member 4 copy or another copy that shows all dates of service as well as character of service (honorable, general, etc.) Note: More than one DD-214 may be needed to show all dates of service. Copies of your DD-214 may be requested by calling 1-800-827-1000 or TDD#800-829-4833 or online at http://www.archives.gov/veterans/evetrecs/. For more information on Veterans Preference, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx.

 

HOW YOU WILL BE EVALUATED:

Your résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

smith and wesson 6906 9mm
Country: USA, State: Dist of Columbia, City: Washington, Company: Deputy Assistant Secretary for Office of Resolution Management.