Win7 Migration Scheduler at Washington

Job Description

MIGRATION SCHEDULER POSITION

This request is for three Migration Schedulers. Tentatively one would position would start 7/15 and the remaining two would start 7/29.

 

 

Major Duties and Responsibilities: The migration scheduler position will be responsible for working with customers and customer points of contact (POCs) to schedule end-users for a migration date from Windows XP to Windows 7. As part of the process, the scheduler will need to resolve issues with user locations, asset tag information, and identifying any special hardware and software needs associated with the migration event. All information gathered by the scheduler will be documented and provided as reference for the team. Scheduler will also be required to work within the Remedy, Portal, and Catalog (RPAC) system to generate and process work orders. Daily status updates will be provided to the migration project manager.

Excellent customer relations skills

Excellent phone skills

Excellent organizational skills

Skilled with managing Excel spreadsheets

Good understanding of IT services (e.g. Software, hardware, peripherals )

Familiarity with Remedy

 

Experience: High School diploma, or equivalent experience/combined education, with additional specialized training in specific aspects of job functions and/or demonstrated ability to perform assigned tasks. Entry Level

 

Work Location: Washington DC, DC 20201

1. Period of Performance

The expected POP is from security paperwork completion through 4/30/14. It is expected that one position would start 7/15/13 and two other positions would start 7/29/13.

Job Requirements

-Skilled with managing Excel spreadsheets

-Good understanding of IT services (e.g. Software, hardware, peripherals )

-Familiarity with Remedy
-High School diploma, or equivalent experience/combined education, with additional specialized training in specific aspects of job functions and/or demonstrated ability to perform assigned tasks.

Country: USA, State: Dist of Columbia, City: Washington, Company: ABBTECH Professional Resources.