Assistant Manager at Washington

Job Description

Position:Assistant ManagerReports to:General ManagerJob Accountabilities: To oversee the operations of the restaurant during assigned and designated periods.To ensure high standards of customer service and profitability while strictly adhering to the policies and procedures of Craftworks Restaurants & Breweries, Inc.ESSENTIAL DUTIES:

• Supervise shift operations.
• Strictly follow company cash handling procedures.
• Complete opening and closing duties.
• Promptly and professionally handle guest comments.
• Communicate all employee issues/complaints to management team through Red Book or one-on-one.
• Write schedules based on a performa schedule-weekly.
• Ongoing employee development using One Minute Management and One-On-Ones.
• Performance Reviews based on SLII Model on an ongoing basis.
• Follow and understand company procedures at all times including crisis situations.

OTHER DUTIES:

• Maintain performance standards and motivates team through positive role modeling and SLII.
• Adhere to all Best Practices.
• Departmental responsibilities, (i.e. Bar Manager, Service Manager, Host Manager, Safety Manager, Training Manager see job expectations).
• Interview, hire and train personnel-ongoing.
• Practice safe food handling procedures and enforce safety procedures in restaurant.
• Understand and report Workers Compensation and General Liability Claims using proper procedures.
• On going completion of MIT Projects as assigned.
• Conduct Orientation II on a monthly basis.
• Required to make appropriate decisions in a fast paced environment. (Assign breaks, side work& stations).
• Other functions assigned by management.

Job qualifications:Experience:

• Minimum of 1 year working in restaurant environment.

Knowledge, Skills, and Ability:

• Ability to be self-starter.
• Strong interpersonal skills.
• Strong organizational skills.

Physical Requirements:

• 100% Walk and stand.
• 90% Communicate with patrons and staff.
• 50% Operate cash register and POS/TMX system and cash handling.
• 25% Reach, bend, stoop, wipe, and lift up to 50 pounds.

Education:Degree preferred.Employees are held accountable for all duties of this job.Note:This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.Revision Date:January 1, 2003

There is assistance available for relocation.

Job Requirements

 
Country: USA, State: Dist of Columbia, City: Washington, Company: Gordon Biersch.