Tivoli Application Engineer at Washington

Serco Inc. is a leading provider of professional, technology and management services focused on the federal government. We advise, design, integrate and deliver solutions that transform how clients achieve their missions. Our customer-first approach, robust portfolio of services and global experience enable us to respond with solutions that achieve outcomes with value. Headquartered in Reston, VA, Serco Inc. has approximately 9,000 employees with an annual revenue of $1.5 billion and is part of a $6.6 billion global business that helps transform government and public services around the world. Serco recognizes that our employees are our most valuable asset. Our successes directly relate to our employees. At Serco, we listen, respect and support our employees and through continuous training, development and information-sharing, we advance talent internally, enhancing career growth and progression which enables not only our employees to excel but enables our customers to excel as well. Our employees personally can make a difference. It is not just a job at Serco; at Serco, we offer career opportunities. We invite you to become part of our dynamic team. Serco is an equal opportunity/affirmative action employer committed to diversifying its workforce (M/F/D/V).Our business unit provides support in three major areas: business process services, where we perform the actual function that the process is related to; business process related software, that helps us manage the various components, the systems associated with the software in the process; and then there is a business process management which is used to help design and track the performance of the specific business process. The business units work supports primarily the Department of Homeland Security, the Department of State, and the U.S. Patent and Trademark Office. We support our clients with a work force of over 2600 Serco and Serco subcontractor employees and provide mission critical support services that primarily support Immigration, Visa Processing and Commerce.We have an immediate opportunity for a Tivoli Application Engineer located at the Downtown D.C. Technology Center at 800 K Street Northwest in the China Area. This position is to support the design, development, installation, configuration and customization of TIM/TAM and its components. Reviews, analyzes, and modifies programming systems including encoding, testing, debugging and installing to support an organizations application systems. Consults with users to identify current operating procedures and to clarify program objectives. May be expected to write documentation to describe program development, logic, coding, and corrections. Writes manuals for users to describe installation and operating procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Leads and directs the work of others. Typically reports to a manager. Relies on extensive experience and judgment to plan and accomplish goals. A wide degree of creativity and latitude is expected. Work is generally performed in a normal office environment where there is minimal exposure to unpleasant and/or hazardous working conditions. Job assignments may require working at client site where working conditions may vary. Travel may be required. REQUIRED EXPERIENCE AND SKILLS: -Requires a Bachelors Degree or equivalent in a related area and at least 7 years of experience in the field or in a related area. MUST: -Have experience with Tivoli Identity Manager and Tivoli Access Manager. -Have a working knowledge of relational databases and client-server concepts. -Be proficient in the Microsoft Office programs, including, but not limited to: Excel, Word, PowerPoint and Outlook. -Be able to obtain and maintain a Entry on Duty (EOD) clearance. Experience with IBM WebSphere, Arcsight, and Anakam is a plus.
Country: USA, State: Dist of Columbia, City: Washington, Company: Serco.