Functional CRM (PeopleSoft) at Washington

Job Description

.Functional PeopleSoft CRM Washington, DCContract to Hire Permanent
U.S Citizenship Required
Must be able to pass background investigation for Secret Clearance
QUALIFICATIONS:

3 years of experience: administering and configuring a CRM application working with workflows, page layouts, user profiles, roles, security access, data validation, upgrade/installation, and report/dashboards

Experience with PeopleSoft CRM Enterprise HelpDesk 9.1 to include the full system lifecycle (Design, Development, System Test, QA, Implementation, and Maintenance)

Working Knowledge of PeopleSoft HCM (9.x) to include Application Engine, PeopleCode, Query Designer, Workflow, JavaScript, PeopleSoft Security, and Process Scheduler

Working Knowledge of PeopleTools (8.16, 8.45, or 8.51)

Working knowledge of PL/SQL, Visual Basic 3/4/5, C, C

Experience with setting up synchronous/asynchronous messaging via the PeopleSoft Integration Broker

A strong working knowledge of Oracle Database, Oracle Forms, and Oracle Reports

Prior knowledge or experience in the Federal Sector industry is a plus!

RESPONSIBILITIES:

Develop and implement processes and procedures and implement and integrate CRM solutions

Act as lead resource on the operations and maintenance of the corporate CRM application, including gathering design and data requirements for data capture, dashboard setup, and reports

Serve as lead resource for integrating PeopleSoft CRM Enterprise HelpDesk 9.1 as integrated with PeopleSoft HCM 9.1

Request and document changes using PeopleCode/Application Classes and Integration Broker

Manage application customization and modification for system data capture fields, reports, and dashboards

Develop and provide ongoing system audit procedures to ensure proper data cleanliness and integrity and to ensure adherence to correct end-user procedures and guidelines

Ensure proper user security is setup, checked, and maintained for all users

Provide first and second level support and training for CRM users and act as primary contact for all CRM issues

Job Requirements

.TAD PGS, INC. specializes in delivering secure, reliable and rapidly implemented workforce solutions to the U.S. Federal marketplace, including U.S. Government agencies and their prime contractors. With more than 50 years of experience, TAD PGS, INC. has earned a reputation for accountability, a value that government agencies and prime contractors both demand and deserve.

A wholly owned subsidiary of the Adecco Group, the worlds largest workplace solutions provider, TAD PGS, INC. sources professionals for the full spectrum of federal positions, from administrative to management, and those contracts requiring extremely niche-oriented technical skills and the highest levels of security clearance.
Country: USA, State: Dist of Columbia, City: Washington, Company: TAD PGS, Inc..